Service

Technical Support

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1. Addresses for service providing:
1.1. Kiev, 9 Leontovicha St., block 3, tight area "Comstar" (1st floor);
1.1.2. Rack 1/4, (CISCO 3750-X-48-TE);
1.2. Kiev, 9 Leontovicha St., block 3, tight area "VEGA" (2nd floor, " colocation of providers ");
1.2.1. Rack 2-2, Unit 11. (CISCO 3750-X-24-TE);
1.3. Kiev, 50 Haidara St., tight area (telehouse) NewTelco;
1.3.1. Cabinet/Locker 2.1.4.13/IPMG/IPMG SW1;
1.3. Kiev, 50 Haidara St., tight area (telehouse) NewTelco; 
1.3.2. Cabinet/Locker 2.1.4.13/IPMG/IPMG SW2;
1.4. Odessa,. 27/29 Tiraspolskaia St., tight area OD-IX (1st floor);
1.4.1. Rack 2 (CISCO 3750-X-24-TE);  
1.5. Krivoi Roh, 5th Hornyatsky, 6-A, tight area of "Vega";
1.5.1. CISCO 3750-X-24-TE;
1.6. Khmelnitskii, 36 Teatralnaia St., tight area, LLC "ITT";
1.6.1. CISCO 3750-G-24


2. Ports for "interconnects" building (commutations):
2.1. Standard: 1GbpsEthernet (copper);
2.2. On request: 1GbpsEthernet (opticalfiber)

3. Addressing within the "interconnect"
3.2. Multicast group of media-streams are generated from the block 233.191.133.0/24;
3.3. The addresses of media-streams origins are assigned from IP-address pool 176.96.223.0/24.

4. Broadcasting format
4.1. Channels’ broadcasting are made according to SPTS standard (singleprogramtransportstream);
4.2. Signaling protocol - IGMPv2 (support IGMPv3 agreed in private);
4.3. The transport layer protocol - UDP (logical port 1234);
4.4. The format of media-content compression - MPEG-2.

5. Limitations within the "interconnect"
5.1. On Ethernet-connection-port of client / partner, no more than 5-MAC address are allowed;
5.2. Interaction with IPMG equipment is allowed only through ARP and IGMP protocols;
5.4. IGMP-requests from clients / partners are allowed only for groups from block 233.191.133.0/24;
5.5. The overall level of official and outside traffic entering the port of IPMG equipment from the client / partner must not exceed 1Kpps (one thousand packets per second). In case of exceeding this level, the interface of providing service to the client will be automatically disabled for 5 minutes.

6. Regulation of alterations
6.1. In the case of making changes in the structure of conformity of the channel broadcasting in multicast group, IPMG undertakes to give a notice within 30 working days;
6.2. IPMG reserves the right to change the origin addresses (within the block specified in paragraph 3.3. of broadcasting media-content without giving prior notice to the customer. Simple service associated with such a kind of change is regulated by the general procedure.

ALL-DAY Technical Support: This email address is being protected from spambots. You need JavaScript enabled to view it.

Technical support: +380 67 244 6 444

Voice Technical support: working days - 07:30 - 22:00, weekends and holidays - 09:00 - 20:00

Signal delivery

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LLC "IP Media Group" guarantees IPTV service of high quality in Kiev and regions. Today the company's equipment is located in the local traffic exchange points, or maximum concentration of operators in cities: Odessa, Khmelnitsky, Krivoi Roh. The network is constantly evolving together with the expansion of the geography of points of company’s presence in Ukraine.

Addresses for service providing:

Kiev, 9 Leontovicha St., block 3, tight area "Comstar" (1st floor);

Kiev, 9 Leontovicha St., block 3, tight area "VEGA" (2nd floor, "collocation of providers");

Kiev, 50 Haidara St., tight area (telehouse) NewTelco;

Odessa, 27/29 Tiraspolskaia St., tight area OD-IX (1st floor);

Krivoi Roh, 5th Hornyatsky, 6-A, tight area of "Vega";

Khmelnitsky, 36 Teatralnaia St., tight area, LLC "ITT";

Ports for "interconnects" building (commutations):
Standard: 1GbpsEthernet (copper);
On request: 1GbpsEthernet (opticalfiber)

For HORECA

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A very important role for any hotel or in HORECA segment plays the reputation and level of service. One of the most important aspects affecting the image of such establishment is the legality of public TV display and associated service (VOD, etc.).

For any of HORECA segment it is vitally important to ensure the maximum comfort for its guests and visitors. The key of commercial success of such an establishment is the right choice of the official supplier of TV content and services.

LLC "IP Media Group" offers a package of TV channels for public viewing. Within our proposal it is possible to arrange the legal relations in the form of contracts for new partner-companies as well as for legal subscribers, who already offer TV viewing service for its guests.

Special interest and popularity within the guests of such establishments has the opportunity to watch sports events, especially some big events, such as: the World Cup and the European Football Championship, UEFA Champions League and Europe League broadcasting, car racing "Formula 1", etc.

LLC "IP Media Group" guarantees the validity of rights on all TV channels and offers copyrighted TV product.

For cooperation // segment HORECA: This email address is being protected from spambots. You need JavaScript enabled to view it.

For IP segment

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IPTV service is given using IP Multicast/IP Unicast technology based on our own network of signal delivery, CDN, built on the Cisco Systems Inc.equipment. IP core network of "IP Media Group" is built on the base of Cisco 3750-X equipment, taking into account the dual reservation/backing. 

LLC "IP Media Group" guarantees IPTV service of high quality in Kiev and regions. IP core network equipment of "IP Media Group" company is located in the two largest exchange points of Ukrainian and outside traffic: 9 Leontovicha st., building 3 (tight area "Comstar" and tight area of "VEGA") and 50 Haidara st., (tight area of NewTelco). Also the company's equipment is located in the local traffic exchange points, or maximum concentration of operators in cities: Odessa, Khmelnitsky, Krivoi Roh. The network is constantly evolving together with the expansion of the geography of points of company’s presence in Ukraine.

Major benefits for IP networks, providers and operators:
- legalization and legal support of TV content;
- A large package of TV channels from a single source;
- Minimization of documents circulation;
- No need for the construction of the antenna field and main station for receiving the satellite signal - ready IP Multicast/IP Unicast stream can be almost immediately retransmited to your network;
- Individual approach to pricing;
- Signal aggregation of ukrainian and foreign TV channels;
- The ability to get the access to IPTV service locally in your region;
- Highly skilled technical support.

sales at ipmedia.net.ua
+380 44 2359258